Welcome to DOTJ Consulting. We value your privacy and aim to be transparent about how we handle your data and the terms under which we provide our consulting services. At DOTJ Consulting, we are committed to protecting the personal information of our clients and website visitors. We collect info that you voluntarily provide to us when you participate in activities on our site, or otherwise when you contact us. By accessing or using our services, you agree to be bound by these terms. Our services are provided to assist businesses in Singapore with growth consulting and mental wellness coaching. All content provided on our platform is for informational purposes and intended to facilitate professional growth. 

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This Privacy Policy sets out the practices of DOTJ Consulting (“DOTJ”, “we”, “us” or “our”) with respect to the collection, use, and/or disclosure of your Personal Data. It applies to all visitors and clients who interact with our website at www.dotjconsulting.com and our services, including our Business Growth Consulting and Quality Mind Global (QMG) coaching programmes.

 

This Policy is provided in accordance with the Personal Data Protection Act (Act 26 of 2012) (201cPDPA201d) of Singapore.

 

1.  Your Personal Data

By using our website or engaging our services, you agree that DOTJ may collect, store, process, disclose, access, review and/or use your Personal Data through the means set out in Clause 2 and for the purposes set out in Clause 3 of this Policy.

 

"Personal Data" refers to any data, whether true or not, about an individual who can be identified (a) from that data alone, or (b) from that data together with other information we have or are likely to have access to. Examples include but are not limited to:

• Personal information such as your name, date of birth, nationality, identification number, and related details submitted through our forms or interactions;

• Contact information such as your postal address, email address, and phone number(s);

• Professional information such as your company name, industry, job title, business contact details, and years of experience;

• Service engagement data such as your goals, challenges, coaching session notes, and feedback related to our Business Growth Consulting or QMG coaching programmes;

• Financial information such as payment details for consultancy fees or programme enrolment; and

• Any other information you voluntarily provide to us.

 

2.  Collection of Your Personal Data

i)  We generally do not collect your Personal Data unless:

• • a)  It is provided to us voluntarily by you directly or through a duly authorised representative, after you have been informed of the purposes for collection and have given written consent; or

  • b)  Collection and use without consent is permitted or required by the PDPA or other applicable laws.

 

ii)  We will seek your consent before collecting additional Personal Data or using it for any purpose not previously notified to you, unless otherwise permitted by law.

 

iii)  We may collect your Personal Data through the following means:

• When you submit an enquiry, contact form, or consultation request on our website;

• When you register for or purchase our Business Growth Consulting services or Quality Mind Global coaching programme;

• When you communicate with us via email, WhatsApp, phone, or in person;

• When you attend our events, workshops, or webinars;

• When you respond to our surveys, feedback forms, or promotional initiatives; and

• Through cookies and analytics tools when you browse our website.

 

3.  Purpose for the Collection, Use, and Disclosure of Your Personal Data

We may collect, use, disclose and/or retain your Personal Data for the following purposes:

• To respond to your enquiries and provide the consulting or coaching services you have requested;

• To manage your client or programme relationship, including onboarding, scheduling, and delivery of services;

• To process payment for consulting fees, programme enrolment, or other purchases;

• To send you service-related communications, updates, and administrative notices;

• To provide you with information about our services, events, webinars, and programmes that may be of interest to you (with your consent where required);

• To conduct client satisfaction surveys, research, and programme improvement activities;

• To comply with any applicable law, court order, or regulatory requirement; and

• To manage and improve the functionality and content of our website.

 

4.  Disclosure of Your Personal Data

DOTJ will take reasonable steps to protect your Personal Data against misuse, loss, and unauthorised access, modification, or disclosure. Subject to applicable law and the purposes in Clause 3, your Personal Data may be shared with:

• Our professional advisers such as accountants, lawyers, or auditors;

• Third-party service providers who assist us in delivering our services (e.g., video conferencing platforms, email platforms, payment gateways), on a need-to-know basis;

• Government regulators, statutory boards, or law enforcement agencies in compliance with applicable laws; and

• Any other party with your prior consent or as required by law.

 

We do not sell, rent, or trade your Personal Data to any third party for their marketing purposes.

 

5.  Use of Cookies

When you visit our website, we may automatically collect certain information through cookies and similar technologies.

• We may collect anonymised, aggregated information (such as page views, entry/exit points, and frequency of visits) that cannot be used to identify individuals;

• Cookies help us understand how users navigate our website so we can improve your online experience;

• You may disable cookies by changing your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

 

6.  Third-Party Sites

Our website may contain links to third-party websites that are operated independently of DOTJ. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies before submitting any personal information to them.

 

7.  Protection of Your Personal Data

i)  DOTJ has put in place appropriate administrative, physical, and technical security measures — including up-to-date antivirus protection, data encryption, and restricted access controls — to safeguard your Personal Data against unauthorised access, copying, modification, disposal, or similar risks.

 

ii)  While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. We continuously review and enhance our information security practices.

 

iii)  Where applicable, you are responsible for keeping any account credentials (usernames, passwords, or access links) confidential. Please notify us immediately if you suspect any unauthorised access to your account or data.

 

8.  Access and Correction of Your Personal Data

i)  You may request:

• • a)  Access to a copy of the Personal Data we hold about you, or information about how we use or disclose it; or

  • b)  Correction or updating of any inaccurate Personal Data we hold about you.

 

ii)  A reasonable administrative fee may apply for access requests. We will notify you of any applicable fee before processing your request.

 

iii)  We will respond to your request as soon as reasonably practicable and in any case within thirty (30) days of receipt. If we are unable to do so within this period, we will notify you in writing of the expected timeline.

 

To make a request, please contact our Data Protection Officer using the details in Clause 13.

 

9.  Accuracy of Personal Data

We rely on you to ensure the accuracy and completeness of your Personal Data. If any of your Personal Data changes or is inaccurate, please update us promptly by contacting our Data Protection Officer (see Clause 13).

 

10.  Retention of Personal Data

i)  We retain your Personal Data for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable laws.

 

ii)  When your Personal Data is no longer needed for legal or business purposes, we will take reasonable steps to destroy or de-identify it.

 

11.  Transfers of Personal Data Outside of Singapore

DOTJ is based in Singapore. If we transfer your Personal Data to a third-party service provider or platform located outside Singapore (for example, cloud-based tools or communication platforms), we will take steps to ensure that your Personal Data continues to receive a standard of protection comparable to that provided under the PDPA, and will obtain your consent where required.

 

12.  Withdrawal of Consent

i)  Your consent to the collection, use, and disclosure of your Personal Data remains valid until withdrawn by you in writing. You may withdraw your consent at any time by submitting a written request to our Data Protection Officer (see Clause 13).

 

ii)  Upon receiving your withdrawal request, we will process it within ten (10) business days and notify you of the consequences, including any impact on our ability to continue delivering services to you.

 

iii)  Please note that withdrawing your consent may affect our ability to provide certain services. We will inform you of this before completing the processing of your request.

 

iv)  Withdrawing your consent does not affect our right to continue collecting, using, or disclosing Personal Data where permitted or required by applicable laws.

 

13.  Data Protection Officer

If you have any questions, feedback, or requests relating to this Privacy Policy or how we handle your Personal Data, please contact:

 

Data Protection Officer

DOTJ Consulting

Email: derek@dotjconsulting.com

WhatsApp / Phone: +65 8782 1213

Website: www.dotjconsulting.com

Location: Singapore

14.  Governing Law

This Privacy Policy and your use of our website and services shall be governed in all respects by the laws of Singapore. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of Singapore.

 

15.  Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated Policy will be posted on our website with the revised effective date. We encourage you to review this Policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated Policy.

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